As an administrative user, you are able to use this functionality to view records management data for inactive department. An inactive department is one in which customers cannot add records; however, they are able to view inventory and place retrieval and pickup orders for existing records. 

1. Select Records Management | Administration | Manage Organizations. The Manage Organizations screen opens; by default, all active customers are displayed.
2. Select a customer.
3. Click the Show Inactive checkbox above the department section of the screen.
4. Inactive departments display in red in the list, and are marked as INACTIVE in the header of the Information section.  Depending on the number of departments, you may need to use the scroll bar to locate the inactive customers in the list.